Shawn F Yga

Only in it for the commission

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If you look up Rusty, most of what you will find is him pitching a commission program to Orlando area realtors because frankly that is all he is interested in. If your realtor recommends Rusty, and shows you the rebate you can get, it is not worth the hassle and I am sure you can find just as good of a deal elsewhere. I had system issues that ADT couldn't really help me with because I was installed by Safestreets through Rusty. That means you are Safestreets responsibility for the first year. I spent hours on the phone getting issues resolved. I initially tried reaching out to Rusty but of the dozen emails/calls, I spoke with him one time. He told me I would have my rebate in a few weeks. 3 months later, I had to track it down myself with more hours on the phone with Safestreets. There are better options available, don't be lured by the rebate!
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Pros:
  • Easy install
Cons:
  • Everything else

Preferred solution: Nothing. Just warning others.

User's recommendation: If you want ADT, go straight to ADT. Safestreets actually adds a layer of complexity if there are problems.

Anonymous
map-marker Saint Louis, Missouri

Disrespect

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i have never been so disrespected by someone in my entire life. Rusty is a TERRIBLE sales person. if i could give ZERO stars, i would.
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Roger Zsf
map-marker Clifton, New Jersey

Scammers - Rusty Moore cares for COMMISSION only

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Rusty Moore ADT - Scammers - Rusty Moore cares for COMMISSION only
If there were an option to give this company a zero That will definitely be my rating, STAY AWAY from them, again STAY AWAY. I had closed in my house and was excited and wanted to provide my family with the the best security system so I decided to go with ADT however not really understanding the whole third party authorized dealers I had a sales agent knock on my door from Safestreet if you are looking for a security system be aware!!! DO NOT sign with Safe street. I have only been with them for less than two weeks and I've had to call for system repairs, the technician never installed my ring correctly which had no battery and I had to be with out a system an entire overnight mind you I paid 1000 in equipment and additional 3000 for 36 months. The technician threw away the charging cable because he assumed we didn't need it. My panel turns off in the middle of the night, it shows not armed but the alarm goes off. WTH? I call CS and they said that they can't do anything since I already signed a Contract , I am not satisfied with them and they will not terminated my contract for something that is their fault. They will not help you !!!! Safestreet does not care about their customers all they want is a quick commission/ sale and don't really care about their reputation or the safety of their customers. I hope thus review will help others to NOT go with this company! Would love to get a representative from Safestreet contact me and see what they have to say.
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Cons:
  • Bad practices
  • Intention to scam only
  • Customer service and cancellation policies
Reason of review:
Poor customer service
2 comments
Guest

FAKE REVIEW BY DON JURAVIN aka ADI JORBIN WHO IS AN ISRAELI INTERNET SCAMMER WHO POSTS FAKE AND SLANDEROUS REVIEWS TO EXTORT MONEY FROM LEGITIMATE BUSINESS PEOPLE. GOOGLE HIS NAMES AND READ ABOUT HIS MULTIPLE FRAUD CONVICTIONS AND LAWSUITS AGAINT HIM FOR POSTINGS JUST LIKE THIS.

ADT

Hello Rusty-We apologize for the experience that you had with Safe Streets, an independent ADT dealer and we would be happy to reach out to them on your behalf. Please email us at AlwaysThere@***.com with your account information so we can do so.

Should you need to reach out Safe Streets directly, they can be reached at 919-773-****.

Thank you. -Gabe

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